Privacy Policy

Welcome to Zeeoma which is owned and operated by Zeeoma (“Zeeoma,” “we,” or “us”). As a customer of Zeeoma, your trust is our most important asset. This Privacy Policy describes the types of information we collect from you, how we use, share and protect this information, and what choices you have with respect to this information. This Privacy Policy applies to the personal information we collect from you when you visit our Site, sign up to receive the latest deals, news, emails and information from us, place an order or make a purchase at our Site, or otherwise register your email address with us.

This policy is subject to the provisions of our Terms and Conditions of Use, which are incorporated by reference into this policy. If at any time you do not agree to this Privacy Policy, please do not use this Site.

We reserve the right to change or update this Privacy Policy by posting such changes or updates to the Site. Amendments to this Privacy Policy will be posted at this URL and will be effective when posted. It is your responsibility to review any such changes or updates and check the Website from time to time to be sure you understand all terms and conditions, agreements and policies of the Website and are in compliance with them. You can tell if the policy has changed by checking the last modified date that appears at the end of this Privacy Policy. Your continued use of the Website following the posting of any amendment, modification or change shall constitute your acceptance thereof.

Categories of Personal Information We Collect

We collect personal information from you when you register for a Site account, place an order with us, subscribe to our e-mail newsletter, or otherwise send a request or inquiry to us. In general, the types of personal information we collect include:

Registration Information: When you register with us, we may collect your name, shipping and billing address, e-mail, phone number and other contact information.

Order History: When you make purchases with us, we collect and store information about your purchases, such as order date, order amount, items purchased, payment method, shipping information, and the like.

Purchase Information: If you make a purchase through the Site, we collect your shipping and payment information, such as your credit or debit card number, expiration date and other information necessary to process your payment. We use this information only to process your purchase. We do not store this information unless you are a registered user and you choose to save this information to your account for future purchases.

Site Activities: We use cookies and other tracking technologies to automatically collect information about you when you visit our Site or use our services, including IP address, browser type, operating system, date and time of visit, time spent on and/or logged on to Site, pages visited, links clicked, items viewed, items added to your shopping cart, referring URL and other Site activity. We may combine such site information with the personal information we have collected from you. For more information, see the “Cookies and Other Tracking Technologies” section, below.

Other Information: We also collect and store information about any inquiries or communications you submit to us, and any promotions in which you participate at our Site. In addition, we collect your e-mail address and name if you sign up to receive information about the latest deals, promotions and information from Zeeoma. In addition, we may receive other aggregate, demographic information about our customers.

We may also collect personal information about you from other third parties, such as demographic firms, to make our future service and marketing efforts more efficient and personalized for you.

How We Use Your Information

In general, we use the information we collect from you, including any personal information, for the following purposes:

  • To process and fulfill your order, including to send you e-mails to confirm your order status and shipment, or to otherwise communicate with you about your order
  • To communicate with you about your account
  • If you have opted in, to send you marketing information by e-mail, postal mail and/or text message, about our products, services, contests, and promotions
  • To help us learn more about your shopping preferences, to develop and provide products and services tailored to your interests and to otherwise personalize your experiences at our Site
  • To better understand how users access and use our Site on an aggregate level
  • To provide troubleshooting, technical support and customer service to users
  • To help us address problems with and improve our Site design, products and services
  • To enhance your shopping experience
  • To analyze trends and statistics and for research purposes
  • To protect the security or integrity of the Site and our business
  • To investigate, prevent or take action regarding violations of this Privacy Policy or the Terms and Conditions of Use

How We Disclose Your Personal Information

We may disclose your personal information as described below:

Sharing with 3rd Parties: We may share your information with service providers, third-party marketing agencies, partners, or data co-ops, and other third parties we use to support our business for commercial purposes. For example, this may include third-party merchandise vendors, order fulfillment providers, package delivery services, or payment processors. It may also include companies that send emails on our behalf, process subscriptions, provide marketing assistance (including SMS or MMS marketing), data analysis, or search results. We do not authorize these service providers to use or disclose your personal information except as necessary to perform services on our behalf or comply with legal requirements.

You may opt-out of having your information shared with our service providers, marketing agencies, and other third parties we use to support our business by emailing us at customercare@zeeoma.com. You may also opt-out by mailing your request to:

ZEEOMA
101 West County Center,
Saint Louis, Missouri, 63131

Please note your preference as stated below:

“I prefer not to have my personal information shared with any third parties, including Zeeoma’s service providers, third-party marketing agencies, partners, or data co-ops, or any other third parties used by Zeeoma for commercial purposes.”

Please note that direct mail requests may take up to six to eight weeks to become effective.

Zeeoma Affiliates: We may share your personal information with other members of the Zeeoma family of companies (e.g., affiliates and subsidiaries). When we do, they may only use personal information for the purposes described in this policy.

Business Transfers: If we are acquired by or merged with another company, or if substantially all of our assets are transferred, we may transfer the information we have collected to the acquiring company.

Legal Process: We may disclose information to comply with the law, judicial or administrative proceedings, court orders, subpoenas, or other legal processes.

To Protect Us and Others: We may disclose information where necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, threats to safety, or violations of our policies.

Additional Disclosures: We may share your information to fulfill the purpose for which you provided it, for other purposes disclosed when provided, or for any purpose outlined in this privacy policy.

We may share aggregate or de-identified data without restriction.

Cookies and Other Tracking Technologies

When you interact with the Site, we strive to make your experience easy and meaningful. We may use or engage others to use cookies, clear gifs, and Flash LSOs to track user activity and collect Site data. We may combine this information with other personal information we have collected from you and use this combined information for future marketing initiatives and to help improve our website and your overall experience.

Cookies: Cookies are alphanumeric identifiers transferred to your computer’s hard drive. There are two types:

Session Cookies: These exist only during an online session and disappear when you close your browser.

Persistent Cookies: These remain after closing your browser and track aggregated user data.

Third-Party Cookies: We may permit certain third-party cookies for analytics, advertising, and performance tracking.

Disabling Cookies: Browser settings allow you to block or delete cookies, but disabling them may affect Site functionality.

Clear Gifs: Also known as Web Beacons, these track online movements and are embedded invisibly on pages.

Flash Cookies: Used to store preferences and personalize visits. These cannot be disabled through browser settings.

Your Choices Regarding Marketing

Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and updates as part of our SMS/MMS Mobile Messaging Marketing Program. We do NOT sell, rent, trade, or transfer phone numbers collected through the Program.

For details, see our SMS/MMS Terms and Conditions at: zeeoma/terms-conditions

You may opt out by following the instructions in the SMS/MMS Terms & Conditions.

Opt-Outs

You may opt-out of marketing emails by using the “unsubscribe” link or emailing customercare@zeeoma.com.

To opt-out of physical mailings or phone communications, email: support@zeeomaluxury.com

Or mail your request to:

ZEEOMA
101 West County Center,
Saint Louis, Missouri, 63131

Please note your preference:

“I prefer not to receive direct mail advertisements, such as catalogs, product promotions, or event notifications.”

Direct mail requests may take 6–8 weeks to become effective.

Accessing, Correcting, and Deleting Your Information

You can review and change your personal information by logging into the Site and visiting your account profile page.

You may also email customercare@zeeoma.com to request access to or deletion of your information. Deleting your personal information may require deleting your user account. We may deny changes that violate law or result in inaccurate information.

Links to Other Websites and Services

Websites provided by Zeeoma may include links to sites maintained by third parties. Zeeoma is not responsible for the content or privacy practices of linked sites. You access these sites at your own risk.

Children’s Privacy

This Site is not intended for children under 13. If we discover such information, we will delete it immediately.

Security

We maintain safeguards, including SSL encryption, to protect your personal information. While we take steps to secure data, no system is 100% secure.

You are responsible for maintaining the confidentiality of your password and account. Notify us immediately of unauthorized activity.

Changes to this Privacy Policy

We reserve the right to modify this policy at any time. Material changes will be posted with a new effective date and/or communicated by email.

Assignment

Zeeoma may freely assign this policy or any rights and obligations under it.

Protecting Your Personal Information

You may encounter fraudulent websites or communications offering Zeeoma gift cards. Zeeoma is not affiliated with these promotions. Report suspicious messages to support@zeeomaluxury.com.

If you have questions regarding this Privacy Policy, contact us at: support@zeeomaluxury.com.